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At DeadWitty, we create unique, made-to-order pieces for those who see beyond the surface. We believe in the quality of our creations — but if something isn't right, here’s how we’ll handle it.

Returns

• Eligibility:
  We accept returns on unworn, unwashed, and undamaged items within 14 days of delivery.

• Conditions:
  Items must be returned in their original condition, with all tags attached and packaging intact.

• Exclusions:
  Custom or limited edition items may not be eligible for return unless they arrive damaged or faulty.

Refunds

• Process:
  Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund.

• Approval:
  If approved, your refund will be processed back to your original method of payment within 5–10 business days.

• Shipping Costs:
  Original shipping costs are non-refundable. Customers are responsible for return shipping unless the item is faulty or incorrect.

Exchanges

• Due to the limited nature of our collections, we currently do not offer direct exchanges.

• If you need a different size or style, we recommend placing a new order once your return is approved and refunded.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item:

• Contact us within 7 days of delivery at sales@deadwitty.com.

• Include your order number and clear photos of the issue.

• We’ll arrange a replacement or full refund, including return shipping.

How to Start a Return

Email us at sales@deadwitty.com with:

• Your order number

• Reason for return

• Photos (if applicable)

We’ll guide you through the next steps.

Questions?

We believe in transparency — if you have any questions about our returns or refunds, don’t hesitate to reach out to sales@deadwitty.com